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Performance Improvement Operations and Customer professionals - London
Competitive Salary
We’re helping shape the future of financial services and want experienced, entrepreneurial consultants of exceptional talent to join us. You’ll bring intellectual curiosity to every challenge and give our clients advice that helps them do business better.

If you have a proven track record in asset management, banking and capital markets or insurance, we have outstanding opportunities working with the world’s most successful companies.

What you will do

Join us in a consultancy role and you’ll be involved in:
  • Operations change management/transformation experience, including an understanding of IT, spanning some / all of the following areas:
    • Operating Model Design - Target Operating Model, Business Operating Model, Organisational Design, Functional Architecture, Locational Model, Application Architecture, Sourcing Models, Onshoring / Offshoring, Insourcing / Outsourcing.
    • Process Improvement - Business Process Re-engineering (BPR), Business Process Transformation, Workflow, Exception Processing, Process Control Review and Design, Six Sigma, Lean, Process Modelling, Process Mapping, Process Flow Definition & Design.

What you need

We’re looking for people who:
  • Have strong interest and commitment to developing and delivering leading edge solutions to financial services industry clients.
  • Show potential to develop strong client relationships.
  • Have intellectual strength/flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered.
  • Are team players who openly support, encourage and share knowledge with colleagues.


We have consultancy career opportunities in the UK and throughout Europe working with the world’s leading financial services organisations.

It’s more than a job application. It’s about your future.

At Ernst & Young our inclusive work environment means that everyone’s opinion is valued. This enables us to provide better advice and ideas to our clients, which in turn helps you develop as an individual to achieve your potential and make a difference.

For more information: Click Here


Reference number: TCLON002FO
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