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User Design and User Support for Public Sector and Government - Central London with good work/life balance

£38k - £70k plus 10% bonus, excellent benefits


Would you like to be part of a company with the energy of a start-up, but which competes with ‘The Big Four’ for clients? Are you curious about the world? Can you think through problems from many different angles to drive possible solutions? We’re looking for ambitious and creative people who want to play an integral part in making things happen.

Our client are a boutique consultancy specialising in business, information and technology, helping their clients transform their organisations and services. From Day 1 they offer employees a unique opportunity to make a real difference through their diverse client portfolio which includes large government departments, not for profit, charities and technology companies.  Developing their people is at the heart of everything that they do and they provide space and time to dedicate to coaching and building skills; they also provide the opportunities to continue to develop on projects. They give the tools to operate at the highest level, with a collaborative team who have diverse experiences to coach and collaborate. 

The role: 
You’ll work closely with their Analysts and Project Managers (and directly with the client’s teams) to help their clients transform their organisations and the way they deliver services, with a user centred focus. You’ll be working in a company where no two days are the same.There are opportunities to rotate across research, design and analysis focused roles to help you shape your own career and so that you can build up the skills you will need to perform well. 

A successful user researcher/user centred designer will have a combination of research, design and analysis skills. We take an innovative, personalised coaching-based approach to learning and development, giving you the tools you need to operate at the highest level. As well as delivering high quality work for our clients, you build the business, and look for opportunities where they can add value by thinking in an entrepreneurial and imaginative way. They are expanding our user centred area of the team, meaning lots of 
opportunities to shape how this will look.  

Who they are looking for: 
They are looking for ambitious people with inquiring minds, and an ability to research and interpret information from a user centred perspective to develop logical, and creative solutions for users. 
A positive outlook, enthusiasm and willingness to learn are essential. You might have experience of working as a user centred researcher or designer or have trained in this area. 
You’ll be able to demonstrate to us how good you are at:

• Understanding and engaging with end users and building relationships quickly with lots of people from different backgrounds.
• Planning, designing and executing various methods of user research sessions to gain impartial and targeted insights which feed into decisions.
• Synthesising and analysing a variety of research findings into actionable outputs with an understanding of how this impacts design decisions.
• Synthesising and analysing research findings into intelligent design solutions using prototyping tools to create testable outputs
• Working with people to create innovative, workable ideas that can challenge the way that they see things.
• Utilising your organisational and communication skills to manage work in a fast-paced environment.
• Visualising and understanding the end-to-end user journey, using holistic thinking to simplify and offer solutions for complex problems
• Presenting your findings and ideas (both verbally and visually) in a structured way that sets out complex issues very simply.

Please send your CV to richard@mindbench.co.uk 

To apply by email to this position, please send your CV and covering letter to the following link:  richard@mindbench.co.uk TopConrichard@mindbench.co.uk